Blazing fast implementation, backed by 74+ martech, data and growth stacks*
We implement Intercom and Fin around your customers: a secure Messenger with your product data, inbox and routing, a help center Fin can answer from, Fin connected to your billing and account data, and proactive messages and product tours.
Choosing between Intercom and Zendesk? See customer support automation.
Tools we implement
Intercom
Salesforce
HubSpot
Segment
Snowflake
Customer.io
Zendesk
Claude* 74+ martech, data and growth stack implementations, delivered through martechdevs and Growth and Analytics Partners LLC.
Intercom consultants who connect your customer data, prepare the content Fin learns from and test Fin on real conversations, so it resolves questions instead of deflecting them.
The Messenger installed with identity verification, so each conversation belongs to the right logged-in user, with plan, usage and company data attached. See Intercom implementation mistakes.
Teams, assignment rules, tickets and SLAs set from customer data, so VIP accounts and urgent issues reach the right people first.
Articles restructured and rewritten where Fin needs them most, because Fin answers only as well as the content it reads.
Fin set up on your help center and procedures, connected to billing and account data, and tested on real past questions before it goes live.
Workflows that collect the right details, hand off to a person with context and close the loop with CSAT.
Product tours, checklists and in-app messages triggered by what users do, for onboarding and feature launches.
Fin handles customer questions inside Intercom. With Intercom connected to Claude over MCP, your team asks about conversations, topics and accounts in plain English, and agents spot what Fin cannot answer yet.
Intercom connected to Claude or ChatGPT through Intercom's MCP server, with access scoped to your workspace. See Customer.io and Intercom over MCP.
Fin set up to read billing, plan and account data through connectors, so "where is my invoice" gets the real invoice.
Fin's resolutions, handoffs and CSAT reported next to support cost, so you see what it really saves. See support AI pricing.
Agents that flag topics Fin keeps handing off, so the next article gets written where it matters.
Yours after handover
The MCP access, the agents and the docs live in your own accounts. Your team runs it all with AI, without depending on us.
No retainer needed
A one-time setup at a fixed price. There is no monthly retainer to keep it running, so your costs go down over time.
Right from day one
Anyone can set up a tool with AI, but it's only as good as what the AI guesses. We know what works from 74+ implementations.
Free martech AI agent
Every implementation includes it: slash commands and skills that run your whole stack in Claude Code.
See the agentNot sure your data is ready for AI? Use the AI readiness checklist
Most teams come to us at one of four points, and the scope is written for yours before any work starts.
Not the right fit if you need people to answer conversations. We build and automate your support; staffing it is not something we do.
You are moving from email or a shared inbox and want the Messenger, inbox and help center right from the start.
Fin is live but customers still ask for people. We fix the content, data and handoffs it depends on.
Fin can answer in Zendesk or Salesforce without moving help desks. We connect it and test it. See Zendesk consulting.
Agents switch tools to see who they are helping. We put plan, usage and billing into every conversation. See customer context in support.
Intercom and Fin work best when they know the customer. We connect the systems that hold that knowledge, and the ones that need to hear about conversations.
Salesforce or HubSpot data in the conversation, and conversations on the CRM record. See Intercom Salesforce integration.
Plan, MRR, payment status and usage from Stripe and your product, for agents, Fin and routing rules.
Customer.io or Braze aware of open conversations, so marketing never talks over support. See Intercom vs Customer.io.
Attributes from Twilio Segment, and conversations loaded into Snowflake or BigQuery next to revenue.
Bugs escalated to Jira and urgent conversations announced in Slack, with the links kept both ways.
So the fixed price covers exactly what we build, and nothing comes as a surprise later.
Seats are billed by Intercom, and Fin by each resolution. We set Fin up so the resolutions are real. See Intercom pricing.
We build and automate the system. Staffing your support team is not part of this.
We restructure the help center and fix the articles Fin relies on most. Writing a full knowledge base from nothing is quoted separately.
Fin answers, but customers still ask for a person.
Because it can't see their account.
Conversations arrive with no context.
Agents ask for the email address first.
Anyone can claim to be any user.
The Messenger was never secured.
The help center was written two years ago.
And Fin learned from it.
We connect Intercom to your product, billing and CRM data, secure the Messenger, clean up the help center Fin learns from, and test Fin on real past conversations, so it resolves questions instead of deflecting them.
01
A free call on your support setup, or the $99 audit for a written review of Intercom, Fin and your data.
02
Compare the fixed price packages, then get the detailed scope by email within one business day.
03
Teams, routing, data, help center structure and what Fin should and should not answer, agreed before we build.
04
Messenger, data, inbox rules, workflows and Fin set up in your workspace, with Fin tested before it is switched on.
05
Fin and the workflows run against real past conversations, with the answers reviewed by your support leads.
06
Docs, a recorded walkthrough and training for agents and admins, plus your martech AI agent and support after launch.
JB Jaquenzel
Founder and CEO, Evaboot
“Faizur helped us transfer Google Analytics conversion events to Google Ads via Segment. We set that up within two or three weeks. Now we have a clear vision of our conversions and we could optimize our campaigns like this. Because if your tracking is not on point, you can't really improve your Google Ads performance.”
GA4Segment
Google AdsElie
CMO, Submagic
“We have worked with Faizur and his agency for the past six months to set up all the growth stack that we needed. All the marketing analytics tools like Mixpanel, Google Analytics, data tracking tool, customer analysis tool like Customer.io, and every kind of tool that we needed. He's always ready to help and super reactive. I highly recommend to work with him.”
MixpanelCustomer.ioGA4Arman Assadi
CEO, Steno.ai
“We worked with Faizur when we wanted to set up Mixpanel. What I loved was how detail-oriented he was, and that he wasn't just there to accomplish that one task. He was able to advise us. He suggested setting up Segment and he thought about everything at a macro level, all the way down to the micro. It gave me confidence to outsource this.”
MixpanelSegmentGabriel
Operations, MKTV
“We recently had the pleasure of working with Faiz on our integration of Segment. Not only did he help us seamlessly set up the integration, but he also went above and beyond to help us establish dashboards in Mixpanel. What was super valuable was having somebody who understood both the business/marketing requirements but also had the technical expertise to execute them.”
SegmentMixpanelJB Jaquenzel
Founder and CEO, Evaboot
“Faizur helped us transfer Google Analytics conversion events to Google Ads via Segment. We set that up within two or three weeks. Now we have a clear vision of our conversions and we could optimize our campaigns like this. Because if your tracking is not on point, you can't really improve your Google Ads performance.”
GA4SegmentGoogle AdsElie
CMO, Submagic
“We have worked with Faizur and his agency for the past six months to set up all the growth stack that we needed. All the marketing analytics tools like Mixpanel, Google Analytics, data tracking tool, customer analysis tool like Customer.io, and every kind of tool that we needed. He's always ready to help and super reactive. I highly recommend to work with him.”
MixpanelCustomer.ioGA4Arman Assadi
CEO, Steno.ai
“We worked with Faizur when we wanted to set up Mixpanel. What I loved was how detail-oriented he was, and that he wasn't just there to accomplish that one task. He was able to advise us. He suggested setting up Segment and he thought about everything at a macro level, all the way down to the micro. It gave me confidence to outsource this.”
MixpanelSegmentGabriel
Operations, MKTV
“We recently had the pleasure of working with Faiz on our integration of Segment. Not only did he help us seamlessly set up the integration, but he also went above and beyond to help us establish dashboards in Mixpanel. What was super valuable was having somebody who understood both the business/marketing requirements but also had the technical expertise to execute them.”
SegmentMixpanelJB Jaquenzel
Founder and CEO, Evaboot
“Faizur helped us transfer Google Analytics conversion events to Google Ads via Segment. We set that up within two or three weeks. Now we have a clear vision of our conversions and we could optimize our campaigns like this. Because if your tracking is not on point, you can't really improve your Google Ads performance.”
GA4SegmentGoogle AdsElie
CMO, Submagic
“We have worked with Faizur and his agency for the past six months to set up all the growth stack that we needed. All the marketing analytics tools like Mixpanel, Google Analytics, data tracking tool, customer analysis tool like Customer.io, and every kind of tool that we needed. He's always ready to help and super reactive. I highly recommend to work with him.”
MixpanelCustomer.ioGA4Arman Assadi
CEO, Steno.ai
“We worked with Faizur when we wanted to set up Mixpanel. What I loved was how detail-oriented he was, and that he wasn't just there to accomplish that one task. He was able to advise us. He suggested setting up Segment and he thought about everything at a macro level, all the way down to the micro. It gave me confidence to outsource this.”
MixpanelSegmentGabriel
Operations, MKTV
“We recently had the pleasure of working with Faiz on our integration of Segment. Not only did he help us seamlessly set up the integration, but he also went above and beyond to help us establish dashboards in Mixpanel. What was super valuable was having somebody who understood both the business/marketing requirements but also had the technical expertise to execute them.”
SegmentMixpanel
Intercom and Fin come in Growth: $12,150 (25% off $16,200), live in 12 weeks, or 6 weeks on super fast. It includes everything in Starter as well, so the CRM and product data your conversations need are set up properly. Not sure where to start? The $99 audit ends with a fixed price proposal.
Eligible startups get 40% off instead of 25%. Starter comes to $3,840 and Growth to $9,720.
Before you commit to a plan
$99one-off
We review your setup and walk you through the findings on a one-hour specialist call.
Teams of up to about 20 people, under $1M ARR
$4,800one-off
$6,40025% off
Get started with tracking, analytics and a proper data setup.
Companies with $1M to $10M ARR
$12,150one-off
$16,20025% off
The data setup a growing team runs its marketing and reporting on.
Over $10M ARR, several markets or an unusual stack
Let's talk
A plan built around your stack, your team and your deadline.
Prices in USD for a typical setup. We use the tools that fit your stack, and a bigger or more complex setup can change the price. We agree any change with you before we start.
Questions about pricing? See the pricing FAQ
Something else on your mind? Email hello@martechdevs.com or book a free call.
Growth is $12,150 (25% off $16,200), live in 12 weeks, at a fixed price with no hourly billing. Eligible startups get 40% off the list price instead. More brands, markets or a migration from another tool make it a custom plan, priced before work starts. Intercom seats and Fin resolutions are billed by Intercom. See the fixed price packages.
The company renamed itself Fin in 2026, after its AI agent. The help desk is still called Intercom, and the way it is set up has not changed. We implement both the Intercom help desk and the Fin AI agent.
We can. We prepare the help center, connect Fin to your account and billing data, set its tone and handoff rules, and test it on real past conversations before it answers customers.
Usually because of the content and data Fin works from. Outdated or missing articles, no access to account data, and handoff rules that trigger too early all push conversations to people. We find the topics that fail and fix them in order.
Fin is billed for each resolution, on top of your Intercom seats, so a well set up Fin pays for itself only when it actually resolves questions. See Intercom pricing.
Your help center, your CRM, billing and product data, and other help desks like Zendesk and Salesforce. We connect what Fin needs to answer account questions, with access kept to what each task requires.
Intercom suits product-led companies that want support, onboarding and messaging in one place. Zendesk suits ticket-heavy support with many queues, channels and SLAs. We implement both. See Intercom vs Zendesk.
Growth goes live in 12 weeks, or 6 weeks on super fast. Fin is switched on only after it passes testing on real conversations, inside that timeline.
You do. The workspace, its data and every integration stay in your account, and we work as teammates you can remove at any time.
Growth includes 90 days of support after handover, up to 30 hours. It covers fixes, questions and tuning Fin as new topics come in. After that your team runs it with the docs and your martech AI agent, or keeps us on a retainer from $1,980 a month.
Last updated: .
A $99 audit or a fixed price package from $4,800, with no hourly billing.
Startup?
Connect Intercom and Zendesk with one owner per support issue. Compare app, ticket and Fin routes, verify handoffs and budget the same workload.
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Compare Zendesk, Help Scout, Freshdesk, HubSpot and Gorgias around support jobs, AI evaluation, migration work and real operating cost.
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Intercom starts at $29 per seat and bills $0.99 per Fin outcome; Zendesk starts at $19 and bills $2 per AI resolution. Compare features, AI and fit.
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Thirty minutes on your stack and what it needs. Free, and no pitch.
We look at what you have, what it is costing you and what to do about it first.
What we'll cover
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