Blazing fast implementation, backed by 74+ martech, data and growth stacks*
We connect Intercom or Zendesk to your product, billing and CRM data, so support agents see who the customer is, and set up ticket routing, plus the help center, Fin, proactive messages and product tours in Intercom.
Tools we implement
Intercom
Zendesk
HubSpot
Salesforce
Snowflake
Hightouch* 74+ martech, data and growth stack implementations, delivered through martechdevs and Growth and Analytics Partners LLC.
We do the setup ourselves, in your Intercom or Zendesk account. Every conversation shows who the customer is, and common questions get answered without waiting for an agent.
History, orders, status and usage flags piped in from your product, billing system and CRM.
Each conversation shows who the customer is, what they use and their history, so agents stop asking for order numbers and tailor help to each customer.
Conversations sent to the right team by issue or customer type, like VIP accounts, with priorities and SLAs set from your customer data.
Your Intercom help center and its articles set up, and Fin answering common questions from them, with customer context passed in.
Intercom messages and product tours triggered by what users do in your product.
Support conversations logged back to your CRM or warehouse, and high-value or at-risk customers flagged in the help desk.
Fixed price, agreed first
One price for the agreed scope. No hourly billing and no surprise invoices.
Support after go-live
Support days and hours after handover, then a retainer if you want one.
Free martech AI agent
Slash commands and skills that run your stack in Claude Code, with every implementation.
See the agentYours to keep
Accounts, pipelines and docs live in your name, so your team can run it without us.
Agents ask every customer for their order number.
The help desk can't see product, billing or CRM data.
The same questions fill the inbox every day.
Nothing answers them from your help articles.
Urgent tickets wait behind easy ones.
Routing ignores the issue and who the customer is.
Support history never reaches the rest of the company.
Conversations stay in the help desk.
We connect Intercom or Zendesk to your customer data, so every conversation starts with who the customer is and what they use, routing sends it to the right team, and Fin answers the common questions from your help articles.
01
We look at your help desk, your help center and the questions your team answers most.
02
Compare the fixed price packages, then get the detailed scope by email within one business day.
03
The customer data agents need, the routing rules and what gets answered without an agent, agreed before we build.
04
Data connections, agent views, routing and automation built in your Intercom or Zendesk account.
05
Every sync, routing rule and automated answer tested on real records before launch.
06
Docs and a training session, so your team can change rules and articles without us.
JB Jaquenzel
Founder and CEO, Evaboot
“Faizur helped us transfer Google Analytics conversion events to Google Ads via Segment. We set that up within two or three weeks. Now we have a clear vision of our conversions and we could optimize our campaigns like this. Because if your tracking is not on point, you can't really improve your Google Ads performance.”
GA4
Segment
Google AdsElie
CMO, Submagic
“We have worked with Faizur and his agency for the past six months to set up all the growth stack that we needed. All the marketing analytics tools like Mixpanel, Google Analytics, data tracking tool, customer analysis tool like Customer.io, and every kind of tool that we needed. He's always ready to help and super reactive. I highly recommend to work with him.”
Mixpanel
Customer.ioGA4Arman Assadi
CEO, Steno.ai
“We worked with Faizur when we wanted to set up Mixpanel. What I loved was how detail-oriented he was, and that he wasn't just there to accomplish that one task. He was able to advise us. He suggested setting up Segment and he thought about everything at a macro level, all the way down to the micro. It gave me confidence to outsource this.”
MixpanelSegmentGabriel
Operations, MKTV
“We recently had the pleasure of working with Faiz on our integration of Segment. Not only did he help us seamlessly set up the integration, but he also went above and beyond to help us establish dashboards in Mixpanel. What was super valuable was having somebody who understood both the business/marketing requirements but also had the technical expertise to execute them.”
SegmentMixpanelJB Jaquenzel
Founder and CEO, Evaboot
“Faizur helped us transfer Google Analytics conversion events to Google Ads via Segment. We set that up within two or three weeks. Now we have a clear vision of our conversions and we could optimize our campaigns like this. Because if your tracking is not on point, you can't really improve your Google Ads performance.”
GA4SegmentGoogle AdsElie
CMO, Submagic
“We have worked with Faizur and his agency for the past six months to set up all the growth stack that we needed. All the marketing analytics tools like Mixpanel, Google Analytics, data tracking tool, customer analysis tool like Customer.io, and every kind of tool that we needed. He's always ready to help and super reactive. I highly recommend to work with him.”
MixpanelCustomer.ioGA4Arman Assadi
CEO, Steno.ai
“We worked with Faizur when we wanted to set up Mixpanel. What I loved was how detail-oriented he was, and that he wasn't just there to accomplish that one task. He was able to advise us. He suggested setting up Segment and he thought about everything at a macro level, all the way down to the micro. It gave me confidence to outsource this.”
MixpanelSegmentGabriel
Operations, MKTV
“We recently had the pleasure of working with Faiz on our integration of Segment. Not only did he help us seamlessly set up the integration, but he also went above and beyond to help us establish dashboards in Mixpanel. What was super valuable was having somebody who understood both the business/marketing requirements but also had the technical expertise to execute them.”
SegmentMixpanelJB Jaquenzel
Founder and CEO, Evaboot
“Faizur helped us transfer Google Analytics conversion events to Google Ads via Segment. We set that up within two or three weeks. Now we have a clear vision of our conversions and we could optimize our campaigns like this. Because if your tracking is not on point, you can't really improve your Google Ads performance.”
GA4SegmentGoogle AdsElie
CMO, Submagic
“We have worked with Faizur and his agency for the past six months to set up all the growth stack that we needed. All the marketing analytics tools like Mixpanel, Google Analytics, data tracking tool, customer analysis tool like Customer.io, and every kind of tool that we needed. He's always ready to help and super reactive. I highly recommend to work with him.”
MixpanelCustomer.ioGA4Arman Assadi
CEO, Steno.ai
“We worked with Faizur when we wanted to set up Mixpanel. What I loved was how detail-oriented he was, and that he wasn't just there to accomplish that one task. He was able to advise us. He suggested setting up Segment and he thought about everything at a macro level, all the way down to the micro. It gave me confidence to outsource this.”
MixpanelSegmentGabriel
Operations, MKTV
“We recently had the pleasure of working with Faiz on our integration of Segment. Not only did he help us seamlessly set up the integration, but he also went above and beyond to help us establish dashboards in Mixpanel. What was super valuable was having somebody who understood both the business/marketing requirements but also had the technical expertise to execute them.”
SegmentMixpanel
See the price, the timeline and the support before you talk to us. Pick a plan, or start with the $99 audit.
Eligible startups get 40% off instead of 25%. Starter comes to $3,840 and Growth to $9,720.
Before you commit to a plan
$99one-off
We review your setup and walk you through the findings on a one-hour specialist call.
Teams of up to about 20 people, under $1M ARR
$4,800one-off
$6,40025% off
Get started with tracking, analytics and a proper data setup.
Companies with $1M to $10M ARR
$12,150one-off
$16,20025% off
The data setup a growing team runs its marketing and reporting on.
Over $10M ARR, several markets or an unusual stack
Let's talk
A plan built around your stack, your team and your deadline.
Prices in USD for a typical setup. We use the tools that fit your stack, and a bigger or more complex setup can change the price. We agree any change with you before we start.
Questions about pricing? See the pricing FAQ
Something else on your mind? Email hello@martechdevs.com or book a free call.
Your product, billing and CRM data inside the help desk, so agents see who they are talking to, plus ticket routing, priorities and SLAs, Fin answering common questions from your help articles, and proactive messages and product tours in Intercom.
We pass your product, billing and CRM data into Intercom or Zendesk, so each conversation shows the customer's history, orders, status and what they use. Agents stop asking for order numbers and can tailor help to each customer's value and status.
Fin answering common questions from your help articles, with customer context passed in from your product and CRM, so its answers fit the customer. We test it on real questions before it goes live.
Yes. We connect Zendesk to your product, billing and CRM data, set up agent views with that context, and automate ticket routing, priorities and SLAs. We also set up Zendesk's own AI agents, formerly Answer Bot, to answer from your knowledge base.
Intercom fits when support happens inside your product, with conversations, customer context and proactive messages in one place. Zendesk fits when queues and routing across specialist teams drive the work. We set up either. See Intercom vs Zendesk for the full comparison. Before switching, compare Zendesk alternatives or Zendesk vs Freshdesk against the support work you need to preserve.
Yes. Routing rules send each conversation to the right team by issue or customer type, like VIP accounts, with priorities and SLAs set from your customer data.
Yes. We set up the help center and its articles, proactive messages and product tours, all connected to your product data.
Fixed price packages start at $4,800 for Starter and $12,150 for Growth, 25% off their list prices. The tools, data and platforms involved decide the plan, and a bigger stack gets a custom plan. There is no hourly billing, and eligible startups get 40% off instead. Intercom and Zendesk fees, Fin included, are paid to the vendor. See the fixed price packages.
Starter goes live in 4 weeks and Growth in 12, or in half the time with super fast delivery. The same goes for Zendesk. Your plan sets the timeline before you commit.
It's a 30-minute call on your help desk, your help center and the questions your team answers most: where it hurts, the quick wins, and what to fix first, with a timeline and next steps. There's no obligation.
Last updated: .
A $99 audit or a fixed price package from $4,800, with no hourly billing.
Startup?
Connect billing and product data to Intercom or Zendesk with correct account identity, fresh context, useful fields and safe AI support workflows.
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Intercom starts at $29 per seat and bills $0.99 per Fin outcome; Zendesk starts at $19 and bills $2 per AI resolution. Compare features, AI and fit.
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Fix Intercom identity, account context, inbox ownership and Fin handovers with a practical launch scenario and release acceptance checklist.
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Thirty minutes on your stack and what it needs. Free, and no pitch.
We look at what you have, what it is costing you and what to do about it first.
What we'll cover
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