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Lifecycle messaging

Braze implementation QA

Implements and tests Braze so the right profile enters a Canvas, gets the right message and stops on time. Covers external_id, changeUser and logout, aliases and merges, /users/track partial failures and rate limits, API-triggered versus action-based entry, re-eligibility, send-time rechecks, frequency caps, subscription groups, quiet hours and the Global Control Group. Diagnoses a missing or unwanted message gate by gate and writes a synthetic Canvas test plan.

Free accountVersion 0.2.0Reviewed 17 October 2026

Use when setting up or reviewing a Braze integration, Canvas not sending, users not entering a Canvas, users entered but nothing was sent, sent to the wrong people or twice, exit criteria not working, a user did not get a Braze email, push or SMS, /users/track errors or 429s, duplicate anonymous and known profiles, action-based vs API-triggered, a Braze MCP Canvas audit, a Braze launch review, or a Braze QA checklist or Canvas test plan.

What the skill covers

  • When to use
  • Inputs
  • Procedure
  • 1. Write the identity contract
  • 2. Make every write observable
  • 3. Choose one authoritative trigger per Canvas
  • 4. Set entry, exit and re-eligibility from the journey unit
  • 5. Recheck eligibility after every wait
  • 6. Record the delivery controls and their failure signatures
  • 7. Run the synthetic test plan before launch
  • 8. Diagnose a missing or unwanted message in order
  • Common failure modes
  • Worked example
  • Acceptance checks
  • Boundaries
  • Live docs

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