# Lifecycle change requests: <programme name>

- Programme: <product or brand>
- Baseline: audit read <YYYY-MM-DD HH:MM UTC>; audit report <path>
- Prepared by: <agent run or person>. Applies: <role>. Verifies: <role>. Approver: <role>
- Status: draft, not applied. Nothing in this file has been changed in any platform.

## Summary

- Stops sending without permission: <CR IDs>
- Fixes mailbox-provider failures: <CR IDs>
- Stops wrong, duplicate or stale messages: <CR IDs>
- Restores missing journeys or measurement: <CR IDs>
- Numbers expected to move after release: <metric, direction, rough size, who has been told>

## CR-<n> <short title> (<rule IDs>, <P0 | P1>)

- System and object: <platform>, <workspace or account>, <journey, campaign, list, sync, DNS record> "<name>" [<ID>]
- Current setting (quoted from the baseline): <exact setting, field values or record>
- Change: <exact edit, field by field; for P0 containment, the drafted pause of the specific journey or sync field, never a deletion>
- Why: <the defect in one or two sentences, with the evidence from the audit: script line, header excerpt, dashboard reading with date>
- Could break: <what depends on the current setting, or "nothing that is correct today">
- Numbers that will move: <send volume, attributed revenue, opt-in counts, journey entries>, told to <role> before release
- Depends on: <other CR IDs, or "none">
- Test: <seed IDs and steps, the expected result, and the evidence each step produces>
- Test approval and data: <who approved, who runs it (a person the user named, or the agent through agent-write-safety), test workspace or internal test group, seed identities used>
- Records the test creates: <test profiles, sends, subscription changes, and who removes or excludes them>
- Rollback: <the exact reverse change>
- Rollback cannot undo: <messages already sent, preferences already propagated to other senders, suppressions removed, control group reshuffles, merges, DNS caches until TTL expiry>
- Owner sign-off: <role, date>

## Not changed, needs a decision

- <finding>: <the question for the owner and the date it blocks>